You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Implementation Specialist responsible for managing the end-to-end onboarding process for new employer groups, ensuring accurate plan setups, coordinating project timelines, and providing excellent client communication. The role significantly contributes to supporting the growth of our client by assisting account managers with implementation and management duties.

Key Responsibilities

• Oversee the entire onboarding process, including data collection, eligibility setup, and system activation.
• Review documentation and client requirements to ensure accurate plan setup.
• Coordinate workflows across multiple departments to meet implementation deadlines.
• Manage timelines, track progress, and resolve issues in a timely manner.
• Maintain communication with clients and brokers, providing clear guidance and professional responses.
• Ensure accurate setup for plan benefits and perform quality assurance audits.
• Support testing activities and identify opportunities for process improvement.

Qualifications

• 1-2 years experience in benefits or insurance.
• Understanding of basic insurance plan setup and implementation processes.
• Proficiency in Excel.
• Experience with Jira, Zendesk, or other project management tools is preferred.
• Familiarity with TPA, PBM, and network arrangements is an advantage.

Skills

• Technical skills: Excel proficiency.
• Soft skills: Written communication, project coordination, and client service.

Schedule/Shift

Monday-Friday, 9 AM - 5 PM, preferably in EST or CT time zones but not required.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

• Benefits are provided through Medix, ensuring compliance with relevant regulations and ordinances.
• Positions may require a background check and drug test prior to employment.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients