You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Floater to be the face of their Health Center. This role involves a wide range of responsibilities, including greeting patients, verifying appointments, updating patient information, and maintaining smooth patient flow through communication with patients, providers, and clinic staff.

Responsibilities / Job Duties

• Greet patients and verify appointments on the NextGen Enterprise Practice Management (EPM) system.
• Update and verify patient information and correct any system alerts in NextGen EPM.
• Scan documents such as IDs and insurance cards into NextGen ICS.
• Ensure financial screening, program enrollment, and verification are completed at check-in.
• Enroll/renew patient programs such as Family PACT, MHLA, CHDP, EWC, PE, and others.
• Maintain smooth patient flow through communication with medical staff and provide assistance and information to patients.
• Handle scheduling inquiries, make patient appointments, and complete check-in and check-out processes.
• Review and provide patients with their Patient Plan, appointment card, and other pertinent information.
• Answer telephone calls promptly, return voice mail messages, and transfer calls to appropriate staff.
• Perform financial screening for next-day patient appointments and ensure proper credit/payment on patient accounts.

Skills

• Bilingual in Spanish.
• Ability to work full-time hours, Monday to Friday, from 8 am to 5 pm.
• Computer savvy.

Additional Requirements

Open to commuting to three different locations, with the majority of time spent at Los Feliz and Belmont.

Schedule / Shift

Monday - Friday 8am-5pm.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.