You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Billing Manager to lead a dedicated team in their RCM hub, overseeing the full billing lifecycle for specific emergency and non-emergency medical transport markets. This role extends beyond production to act as a leadership effort for "people transformation." As a Billing Manager, you will coach and develop approximately 20 specialists, ensuring precision and compassion in handling every claim. The role involves optimizing revenue, improving cash flow, and facilitating the financial journey for patients during their most vulnerable moments.

Key Responsibilities

• Direct a team of billing specialists, fostering a culture of ownership, continuous learning, and collaboration.
• Manage daily billing workflows, including documentation review, coding, and claim submission to ensure efficiency and First Pass Accuracy.
• Monitor critical KPIs such as backlog volume, turnaround time, and coding quality, intervening to maintain peak performance.
• Identify operational bottlenecks and partner with the Support & Transformation team to implement automated workflows and standardized practices.
• Drive clean-claim rates and insurance discovery initiatives to prevent revenue leakage and ensure full capture of billable services.
• Work cross-functionally with Insurance Relations, Patient Experience, and Operations to resolve denial patterns and improve the RCM roadmap.
• Ensure strict adherence to HIPAA, CMS guidelines, ICD-10/ICD-9 coding standards, and internal policy frameworks.

Qualifications

• Proven background in Revenue Cycle Management, medical billing, or healthcare operations within a high-volume, process-heavy environment.
• Previous experience in a formal people-management role or as a strong informal lead.
• Hands-on experience with billing platforms and various payor portals.
• Ability to interpret dashboards and use data to manage daily staffing, queues, and productivity.
• Specific experience with 911 or IFT billing and documentation requirements is preferred.
• Familiarity with integrating new technology or "smart" tools into manual billing environments is preferred.

Additional Requirements

Full-time position with flexibility required to support varied shifts, including weekends or holidays, to meet month-end or critical project needs.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

This job order is in compliance with applicable federal, state, and/or local laws regarding equal employment opportunities.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.