You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking an Intake Coordinator to efficiently manage patient referrals for home infusion, ambulatory care, and specialty pharmacy services. The coordinator will oversee the patient admission process, conduct insurance and prior authorization management, act as a liaison among stakeholders, and ensure compliance with healthcare regulations and standards.
Responsibilities / Job Duties
- Receive, log, and process patient referrals, prioritizing clinical urgency.
- Review clinical documents for completeness and gather missing information.
- Enter patient data into the electronic health record (EHR) system.
- Coordinate start-of-care timelines and service transitions.
- Verify insurance coverage, eligibility, and benefits.
- Submit clinical documentation for prior authorization approvals.
- Communicate financial obligations to patients and internal teams.
- Serve as the primary contact between patients and healthcare providers.
- Maintain records of all intake activities and ensure compliance.
Minimum Education and Experience Qualification Requirements
Education
- High School Diploma or equivalent required.
Qualifications
- Minimum 2 years of experience in specialty pharmacy intake or similar fields.
- Basic proficiency in medical terminology and healthcare insurance processes.
- Familiarity with Electronic Health Record (EHR) systems.
- Professional communication skills.
- Strong organizational and problem-solving abilities.
Preferred Skills
- Experience in home infusion or specialty pharmacy settings.
- Advanced knowledge of authorization workflows and coverage rules.
- Associate degree or higher in a related field.
Schedule / Shift
M-F, 8am-5pm
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an Equal Opportunity Employer. Medix provides workforce solutions to clients in a range of industries. Our recruiters are tasked with identifying high-quality talent to meet the needs of our clients. They look for people who possess the following competencies: personal accountability, execution, relationship building, knowledge of client business, and flexibility.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
