Enrollment Representative

Location: Orange, CA — Onsite
Pay: $21/hour + overtime pay when applicable
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Start Dates: September 21, 2026

The Opportunity

We’re hiring Enrollment Representatives to join a rapidly growing healthcare company and help process Medicare Advantage enrollments. This is primarily a data-entry and administrative role where accuracy, speed, reliability, and attention to detail matter.

If you’re looking for a role where you can build healthcare experience, receive paid training, earn overtime, and potentially transition into a permanent position, this is a strong opportunity.

What You'll Do

• Enter, review, and update Medicare Advantage enrollment applications.
• Verify eligibility and ensure applications meet CMS requirements.
• Review applications for accuracy, completeness, and required documentation.
• Process plan changes, denials, and special election requests.
• Identify and escalate enrollment errors or discrepancies.
• Respond to questions from agents, brokers, and internal teams.
• Occasionally make outbound calls to obtain missing information.
• Work toward a production goal of approximately 80–110 applications per day as you ramp up.
• Track daily productivity, turnaround times, and accuracy.

What We're Looking For

• High school diploma, GED, or equivalent.
• 1+ year of data entry or office experience.
• Strong computer skills.
• 35+ WPM typing speed.
• Excellent attention to detail and accuracy.
• Reliable attendance and strong work ethic.
• Comfortable working in a fast-paced, metrics-driven environment.
• Comfortable making occasional outbound calls.
• Healthcare, insurance, Medicare Advantage, or call center experience is a plus, but not required.

Training & Overtime

4 weeks of training: Monday–Friday, 9:00 AM–6:00 PM.

After training, the standard schedule is Monday–Friday, 9:00 AM–6:00 PM. Overtime will be required based on business needs, including extended weekday hours and occasional Saturdays.

You should be prepared to work approximately 40–60 hours per week during peak periods. Eligible overtime hours are paid at the applicable overtime rate (typically 1.5x the regular hourly rate), providing an opportunity to increase your weekly earnings.

Important: No time off will be approved from your start date through December 15 due to training and peak business volume. No Sunday work.

Why Apply?

• $21/hour + eligible overtime pay
• Paid training
• Get valuable experience in the healthcare and Medicare industry.
• Cross-training opportunities to expand your skill set.
• Potential opportunity to transition into a permanent position.
• Overtime opportunities during high-volume periods.
• Client-provided equipment.

If you’re dependable, accurate, comfortable with computers, and ready to work hard in a fast-paced environment, this is a great chance to get your foot in the door with a growing healthcare organization while building experience and earning additional income through overtime.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients