You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Director of Operations responsible for overseeing the market leadership, strategy, P&L, and operational execution. The role involves partnering with the Market Medical Director, implementing market expansion, and driving efficiency and customer service standards to improve retention and organic growth.

Key Responsibilities

• Implement market expansion and center launch plans with corporate growth teams. Oversee hiring and training of Center Managers and build a culture of team accountability.
• Partner with the Market Medical Director to align business operations with clinical strategy for optimal patient outcomes and quality of care.
• Lead the market leadership team to achieve shared strategic goals, hosting weekly meetings to drive accountability across financial and operational performance.
• Maintain P&L responsibility, reviewing reports to drive efficiency and optimize resource allocation.
• Champion a patient-first culture using feedback and data to build customer service standards.
• Provide local oversight for market growth initiatives and support community partnerships.

Qualifications

• Minimum 7 years of supervisory management experience in medical or related environments, including 2 years overseeing multi-site operations.
• Experience managing and overseeing a multi-million-dollar operational P&L.
• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Finance, or a related field.
• Preferred multi-site operations experience.

Skills

• Strong financial acumen.
• Excellent leadership and cross-functional alignment skills.
• Proficiency in operational and growth KPI management.

Schedule/Shift

Salaried - Monday to Friday role.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

This position is subject to background checks and other employment/eligibility requirements.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients