Medical Accounts Receivable (A/R) Representative
Ophthalmology

100% Remote | Direct Hire | $50,000–$60,000

Medix is partnering with a growing healthcare technology organization to hire experienced Medical Accounts Receivable Representatives supporting behavioral health/mental health and ophthalmology practices.

This role is focused on insurance follow-up, denial resolution, and recovering unpaid or underpaid claims. We're looking for experienced A/R professionals who can independently research claim issues, communicate with payers, and drive accounts through resolution.

What You'll Do

• Manage assigned insurance A/R and resolve unpaid or underpaid claims
• Follow up with commercial, Medicare, and Medicaid payers by phone and payer portal
• Research denials, rejections, claim status, and reimbursement issues
• Submit corrected claims, appeals, reconsiderations, and supporting documentation
• Maintain accurate account notes and document all follow-up activity
• Prioritize A/R work queues and meet productivity and quality expectations
• Escalate complex reimbursement issues when necessary

What We're Looking For

• 3+ years of medical billing, insurance A/R, denial management, or revenue cycle experience
• Experience working physician/provider-side accounts receivable
• Hands-on experience resolving unpaid and denied insurance claims
• Knowledge of commercial insurance, Medicare, and/or Medicaid
• Experience with EMR/EHR or practice management systems
• Strong research, documentation, communication, and problem-solving skills

Highly Preferred

• Ophthalmology or optometry billing and A/R experience
• Experience with specialty physician practices
• Familiarity with systems such as Athenahealth, Epic, NextGen, ModMed, eClinicalWorks, or similar platforms

Schedule

Monday–Friday | 9:00 AM–6:00 PM ET

Compensation & Benefits

• $50,000–$60,000 annual salary
• Direct-hire position
• 100% remote
• Company-provided equipment
• Comprehensive medical benefits
• Paid vacation and sick time
• Meal stipend
• Annual bonus eligibility
• Long-term growth opportunities

Travel

This is a fully remote position. Employees may be asked to travel to the New York City office approximately once per year, with company-required travel expenses covered.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Offers of employment are contingent upon satisfactory completion of pre-employment background checks.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.