Responsibilities

The Certified Medical Assistant (CMA) provides direct clinical and administrative
support to physicians, nurses, and other healthcare professionals. The CMA
ensures efficient patient flow, accurate documentation, and high-quality patient
care while maintaining compliance with clinical, regulatory, and safety standards.

Key Responsibilities

Clinical Duties

• Prepare patients for examinations, procedures, and clinical trial visits.

• Record and update vital signs, medical histories, and medications.

• Perform basic clinical procedures: phlebotomy, injections, EKGs, specimen collection, point-of-care testing.

• Assist providers with examinations, minor procedures, and treatments.

• Administer medications and immunizations under provider supervision.

• Ensure proper handling, labeling, and processing of laboratory specimens.

• Support investigational product accountability (if in research setting).

Administrative Duties

• Schedule patient appointments and manage visit reminders.

• Maintain accurate and timely entry into electronic health records (EHR) or clinical trial management systems (CTMS).

• Process referrals, prior authorizations, and insurance documentation.

• Assist with regulatory and compliance documentation (HIPAA, OSHA, ICH-GCP for research).

• Manage inventory of medical and office supplies.

Patient Engagement

• Provide patient education on procedures, medications, and trial participation.

• Address patient inquiries and escalate clinical concerns to providers.

• Support patient recruitment and retention efforts in clinical trials.

• Ensure culturally sensitive and patient-centered communication.

Required Skills

• High school diploma or equivalent (required).

• Completion of an accredited Medical Assistant program.

• Current certification as a Certified Medical Assistant (CMA) through AAMA, AMT, NHA, or equivalent.

• Basic Life Support (BLS) certification (required).

• Medical Assistant: 1 year (Required)

Preferred Skills

• Phlebotomy skills (preferred in many settings).
• Prior experience in a clinical, outpatient, or research setting preferred.

• Strong organizational and multitasking skills.

• Knowledge of medical terminology, EHR systems, and clinical workflows.

• Excellent communication and interpersonal skills.

• Ability to maintain confidentiality and comply with HIPAA regulations.

• Detail-oriented with strong documentation skills.

• Compassionate, patient-focused attitude.

Schedule/Shift

Regular Schedule M-F

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Clinical Sciences division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: high-risk working environments (laboratories, clinical settings), handling hazards chemicals or lab specimens, conducting direct patient care, accessing medical and confidential records, access to prescription medication or other drugs, and job duties that can cause serious injury or death as a result of error. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.