You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Implementation Coordinator responsible for coordinating onboarding and implementation activities for new clients and existing groups with key changes. The goal is to ensure that projects are completed accurately and on schedule while analyzing claims data and managing client communications.

Key Responsibilities

• Coordinate the on-boarding and implementation activities of new clients and existing groups ensuring accuracy and timely project completion.
• Gather claims data to analyze and validate benefit structures.
• Analyze eligibility, claims, and pharmacy notification files to minimize disruption and transition impact.
• Assist the Implementation Manager with client communication during implementation.
• Collaborate with internal teams including Operations, IT, Clinical, and Sales.
• Track project milestones, document progress, and proactively identify and resolve implementation risks or issues.
• Support go-live activities and ensure a seamless transition to the ongoing Customer Success or Account Management team.

Experience

• 1–3 years of experience in customer service, benefits administration, or implementation/project coordination.

Skills

• Technical skills in customer service, benefits administration, or project coordination.
• Experience working in a PBM, TPA, or healthcare setting is preferred.
• Familiarity with claims, eligibility, and benefit design data is advantageous.

Additional Requirements

Monday to Friday, 8:00 AM to 5:00 PM with some flexibility needed based on business initiatives.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients