• Location: Edmonds, WA 98026
• Schedule: Monday–Friday, 8:00 AM–5:00 PM PST; Hybrid (2–3 days onsite, remaining days remote)
• Employment Type: Full-Time
• Contract Length: 1,040 hours with opportunity to convert to permanent hire upon satisfactory completion of contract
• Pay: $21.30–$25.00/hour (based on experience)

Position Summary

• Support patient access and revenue cycle operations through insurance verification and financial clearance activities.
• Verify insurance coverage, obtain benefits information, and ensure patients are cleared prior to services.
• Provide front desk support, including patient registration, phone coverage, and chart preparation.
• Communicate effectively with patients, providers, and insurance carriers while maintaining accuracy and professionalism.

Responsibilities

Insurance Verification

• Verify patient insurance coverage through insurance carriers, payer portals, and approved verification methods.
• Obtain and document policy details, effective dates, benefits, eligibility, and authorization requirements.
• Confirm insurance eligibility and coverage prior to scheduled services and procedures.
• Maintain accurate records of verification activities and findings.
• Update EHR and related systems with verified insurance information.
• Identify and communicate coverage issues, authorization needs, and eligibility concerns.

Front Desk Support

• Answer and route incoming phone calls and messages to appropriate departments.
• Register and admit patients, ensuring all required documentation is completed accurately.
• Collect patient payments, deposits, and applicable fees.
• Prepare patient charts and documentation for upcoming surgeries within established timelines.
• Ensure all required forms are completed and properly filed in patient records.
• Deliver professional and courteous customer service to patients, providers, and staff.

Required Qualifications

• Insurance verification experience in a medical setting.
• Knowledge of medical terminology.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Experience using electronic health record (EHR) systems and healthcare software.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Location: Edmonds, WA 98026
• Schedule: Monday–Friday, 8:00 AM–5:00 PM PST; Hybrid (2–3 days onsite, remaining days remote)
• Employment Type: Full-Time
• Contract Length: 1,040 hours with opportunity to convert to permanent hire upon satisfactory completion of contract
• Pay: $21.30–$25.00/hour (based on experience)

• Position Summary

• Support patient access and revenue cycle operations through insurance verification and financial clearance activities.
• Verify insurance coverage, obtain benefits information, and ensure patients are cleared prior to services.
• Provide front desk support, including patient registration, phone coverage, and chart preparation.
• Communicate effectively with patients, providers, and insurance carriers while maintaining accuracy and professionalism.

• Responsibilities

  Insurance Verification

• Verify patient insurance coverage through insurance carriers, payer portals, and approved verification methods.
• Obtain and document policy details, effective dates, benefits, eligibility, and authorization requirements.
• Confirm insurance eligibility and coverage prior to scheduled services and procedures.
• Maintain accurate records of verification activities and findings.
• Update EHR and related systems with verified insurance information.
• Identify and communicate coverage issues, authorization needs, and eligibility concerns.

• Front Desk Support

• Answer and route incoming phone calls and messages to appropriate departments.
• Register and admit patients, ensuring all required documentation is completed accurately.
• Collect patient payments, deposits, and applicable fees.
• Prepare patient charts and documentation for upcoming surgeries within established timelines.
• Ensure all required forms are completed and properly filed in patient records.
• Deliver professional and courteous customer service to patients, providers, and staff.

• Required Qualifications

• Insurance verification experience in a medical setting.
• Knowledge of medical terminology.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Experience using electronic health record (EHR) systems and healthcare software.
• Ability to multitask and manage competing priorities in a fast-paced environment.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.