Revenue Cycle Specialist
Location: Brentwood, TN (In-Office during contract; Hybrid potential upon conversion)
Pay Rate: $21.00 / hour
Employment Type: Full-Time, Contract-to-Hire (40 hours/week)
Schedule: Monday – Friday, 8-hour shift with start time flexibility between 7:00 AM – 9:00 AM (30- or 60-minute lunch)
About the Role
We are seeking a sharp, self-driven Revenue Cycle Specialist to join a dedicated, cross-trained team of eight. In this role, you will manage end-to-end medical revenue cycle functions within the behavioral healthcare and addiction medicine space.
The ideal candidate is a high-volume performer who thrives with autonomy, excels across multiple systems, and brings a genuine passion for supporting life-saving healthcare programs.
Key Responsibilities
-
Collections & Insurance Follow-Up: Monitor aging account balances, contact commercial and government payers via phone or web portal to verify claim status, and ensure prompt payment resolution.
-
Billing & EOB Processing: Review, interpret, and accurately post Explanation of Benefits (EOBs). Distinguish between patient financial responsibility and contractual adjustments.
-
Front-End Rejection Management: Perform daily clearinghouse reviews to identify, correct, and resubmit claim errors (e.g., patient demographics, member IDs) to maintain high clean-claim standards.
-
Cross-Functional Operations: Collaborate within a close-knit, cross-trained revenue cycle team to support clinical documentation retrieval, administrative tasks, and overall revenue operations.
Required Qualifications
-
End-to-End Revenue Cycle Expertise: Hands-on experience across the entire revenue cycle continuum, including billing, collections, EOB breakdown, and payer follow-up.
-
Mission Alignment: A genuine commitment to supporting outpatient behavioral health, substance use disorder (SUD) recovery, and addiction medicine.
-
High Production & Autonomy: A proven track record of managing heavy daily volume efficiently with minimal supervision.
-
Technical & Insurance Savvy: Proficiency navigating major insurance portals, clearinghouses, and multi-system EMR environments. Deep understanding of reimbursement guidelines to resolve complex claim issues independently.
-
Strong Communication: Direct, clear, and proactive communication skills with internal team members and external insurance representatives.
Preferred Qualifications
Why Join Us?
-
Make an Impact: Work for a mission-driven organization dedicated to saving lives and restoring hope in the addiction recovery space.
-
Growth & Hybrid Flexibility: Opportunity for permanent conversion with the potential to transition to a 2–3 day hybrid schedule after the initial contract period.
-
Dynamic Team Culture: Join a collaborative, supportive team of 8 cross-trained professionals where your expertise is valued from day one.
Here is a polished, professional job description written to attract top revenue cycle talent while keeping the client's name completely confidential.
Revenue Cycle Specialist
Location: Brentwood, TN (In-Office during contract; Hybrid potential upon conversion)
Pay Rate: $21.00 / hour
Employment Type: Full-Time, Contract-to-Hire (40 hours/week)
Schedule: Monday – Friday, 8-hour shift with start time flexibility between 7:00 AM – 9:00 AM (30- or 60-minute lunch)
About the Role
We are seeking a sharp, self-driven Revenue Cycle Specialist to join a dedicated, cross-trained team of eight. In this role, you will manage end-to-end medical revenue cycle functions within the behavioral healthcare and addiction medicine space.
The ideal candidate is a high-volume performer who thrives with autonomy, excels across multiple systems, and brings a genuine passion for supporting life-saving healthcare programs.
Key Responsibilities
-
Collections & Insurance Follow-Up: Monitor aging account balances, contact commercial and government payers via phone or web portal to verify claim status, and ensure prompt payment resolution.
-
Billing & EOB Processing: Review, interpret, and accurately post Explanation of Benefits (EOBs). Distinguish between patient financial responsibility and contractual adjustments.
-
Front-End Rejection Management: Perform daily clearinghouse reviews to identify, correct, and resubmit claim errors (e.g., patient demographics, member IDs) to maintain high clean-claim standards.
-
Cross-Functional Operations: Collaborate within a close-knit, cross-trained revenue cycle team to support clinical documentation retrieval, administrative tasks, and overall revenue operations.
-
Required Qualifications
-
End-to-End Revenue Cycle Expertise: Hands-on experience across the entire revenue cycle continuum, including billing, collections, EOB breakdown, and payer follow-up.
-
Preferred Qualifications
-
Prior experience in Outpatient Behavioral Health or Substance Use Disorder (SUD) revenue cycle management.
-
Advanced experience working in multi-system EMR and clearinghouse platforms.
-
Why Join Us?
-
Make an Impact: Work for a mission-driven organization dedicated to saving lives and restoring hope in the addiction recovery space.
-
Growth & Hybrid Flexibility: Opportunity for permanent conversion with the potential to transition to a 2–3 day hybrid schedule after the initial contract period.
-
Dynamic Team Culture: Join a collaborative, supportive team of 8 cross-trained professionals where your expertise is valued from day one.
-
-
Mission Alignment: A genuine commitment to supporting outpatient behavioral health, substance use disorder (SUD) recovery, and addiction medicine.
-
High Production & Autonomy: A proven track record of managing heavy daily volume efficiently with minimal supervision.
-
Technical & Insurance Savvy: Proficiency navigating major insurance portals, clearinghouses, and multi-system EMR environments. Deep understanding of reimbursement guidelines to resolve complex claim issues independently.
-
Strong Communication: Direct, clear, and proactive communication skills with internal team members and external insurance representatives.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
