You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Radiology Operations Support Technician to coordinate incoming radiology exams, facilitating efficient review and reporting by the radiologist. This role involves distributing results to clinical staff and physicians while providing telephone support across facilities for clinicians and radiologists.
Responsibilities / Job Duties
- Process incoming exams, paperwork, and phone calls from contracted hospitals and outpatient imaging centers.
- Monitor worklists and filters within appropriate internal and hospital-based systems.
- Prepare exams for radiologist interpretation, including verifying clinical information and ensuring all pertinent studies are linked for electronic reading.
- Prioritize exams and assign radiologists to meet required turnaround times.
- Send preliminary radiology reports via Fax and/or PACSscan, verifying receipt with relevant units.
- Answer and prioritize multiple incoming calls, distributing them to radiologists as needed.
- Initiate phone calls for radiologists as requested.
- Monitor and respond to email and instant messaging across platforms like Sectra, Teams, and Clario.
- Act as liaison between radiologists, sites, and internal departments.
Minimum Education and Experience Qualification Requirements
Qualifications
- 2+ years experience in a healthcare/medical clerical environment.
- Experience with EPIC EHR system.
- Experience/background within radiology and familiarity with radiology terminology.
- Preferred: Extensive radiology background.
Schedule / Shift
Monday-Friday 8:30am-5pm
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is committed to compliance with all applicable employment laws and regulations, including but not limited to, equal employment opportunity, affirmative action, accommodation for applicants with disabilities, and compliance with applicable state and local laws.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.