Job Title: Clinic Manager (FQHC / Primary Care)

Location Openings: 4 Individual Site Openings (Los Angeles, Bell, Harbor City, Wilmington)

Position Type: Full-Time, Direct Hire

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (plus on-call availability for facility emergencies)

Compensation: $80,000 – $110,000 / year (Commensurate with experience)

Position Overview

We are seeking dedicated, operationally minded Clinic Managers to lead primary care operations at our expanding network of Federally Qualified Health Centers (FQHCs). To ensure operational excellence and high patient access, we are transitioning to a single-site leadership model. Each selected manager will fully own and direct the operations, team, and quality of care at one assigned health center location.

This role requires a blend of strong financial oversight, staff leadership, regulatory compliance, and a passion for community health safety-net populations.

Available Locations

Candidates will be assigned to one primary clinic site (occasional travel to our central administrative office in Alhambra, CA may be required):

1. Los Angeles, CA (90044)

2. Bell, CA (90201)

3. Harbor City, CA (90710)

4. Wilmington, CA (90744)

Key Responsibilities

Clinic Operations & Infrastructure

• Direct daily operations, logistics, and multi-specialty clinical workflow (Medical, Dental, Mental Health, Optometry).

• Maintain optimal patient access, driving down phone wait times, waiting room delays, and registration processing.

• Provide on-site administrative leadership during standard business hours and maintain 24/7 availability for urgent facility emergencies (e.g., power outages, vaccine storage transfers).

Financial & Revenue Management

• Drive clinic profitability by meeting or exceeding revenue goals, managing expenditure budgets, and maximizing provider productivity.

• Proactively identify operational or financial shortfalls and implement immediate corrective action plans.

People & Team Leadership

• Oversee the full employee lifecycle: recruitment, onboarding, credentialing, daily workflow management, training, performance reviews, and corrective actions.

• Align workforce capacity with patient flow to ensure optimal day-to-day productivity and morale.

Compliance, Auditing & Quality Assurance

• Ensure strict adherence to clinic licensing, payor program requirements, and regulatory standards to maintain high audit scores.

• Lead Quality Management initiatives (QI/QA, Utilization Management, Credentialing/Privileging).

• Review and approve site-level operational and quality reports to align with changing health care regulations.

Strategy & Community Engagement

• Resolve operational bottlenecks and build collaborative local community partnerships to support patient acquisition and organizational goals.

Required Qualifications

• Experience: Minimum of 3 years of progressive management or operational leadership experience within a Primary Care clinic and/or FQHC environment.

• Clinical Credential: Must hold an active clinical license or certification (e.g., Medical Assistant diploma/certification, LVN, RN, or equivalent clinical credential).

• Leadership Track Record: Demonstrated experience managing site headcounts, driving provider productivity, and handling complex operational/interpersonal conflicts.

• Bilingual Skills: Conversational or fluent Spanish is preferred (not required).

Why Join Us?

• Dedicated Ownership: Lead a single, dedicated clinic site rather than splitting focus across multiple locations.

• Executive Visibility: Collaborate directly with senior executive leadership during an exciting period of strategic health system expansion.

• Community Impact: Serve as a operational pillar for vital community health centers serving underserved patient populations.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.