Bilingual Pediatric Case Manager (Spanish Required)

Location: Los Feliz, CA
Schedule: Monday–Friday | 8:30 AM – 5:00 PM
Work Arrangement: Hybrid after training (3 days in office, 2 days remote)

Are you passionate about helping children and families navigate their healthcare? We're seeking a Bilingual (Spanish) Pediatric Case Manager to join a collaborative team dedicated to improving pediatric health outcomes through patient outreach, education, and care coordination.

This is an excellent opportunity for someone who enjoys building relationships over the phone, staying organized, and ensuring families receive the care and resources they need.

Responsibilities

• Schedule follow-up appointments for pediatric patients.
• Conduct outbound calls to ensure patients remain compliant with recommended well-child visits, immunizations, lead testing, and preventive care.
• Monitor patient data and track compliance with required pediatric visits during the first 16 months of life.
• Educate patients and families on preventive healthcare and available resources.
• Send health education materials and follow up with families as needed.
• Coordinate care and communicate with patients to ensure timely completion of appointments and screenings.
• Maintain accurate documentation and update patient information in electronic systems.
• Utilize computer systems to track patient outreach and compliance metrics.
• Perform additional care coordination duties as assigned.

Qualifications

• Fluent in both English and Spanish (required).
• Comfortable spending a significant portion of the day on the phone.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Computer proficiency and the ability to navigate multiple systems.
• Experience in pediatrics, case management, behavioral health, or patient coordination is preferred but not required.
• Medical Assistant certification is not required. Comprehensive case management training will be provided.

Schedule & Training

• Monday through Friday, 8:30 AM – 5:00 PM.
• Training will be conducted fully onsite for approximately one month, depending on individual progress.
• After successful training, the schedule transitions to a hybrid model with 3 days onsite and 2 days remote each week.

Why You'll Love This Opportunity

• Hybrid work schedule after training.
• Make a meaningful impact by helping children stay on track with preventive healthcare.
• Paid training with opportunities to develop case management skills.
• Supportive team environment with ongoing mentorship.
• Competitive hourly pay and the opportunity to grow within a mission-driven healthcare organization.

Required Employment / Compliance Language

Our client complies with all federal, state, and local laws with regards to accommodating applicants with disabilities, providing equal opportunities, and enforcing anti-discrimination policies.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.