Job Title - Medical Assistant
Position Overview
The Medical Assistant delivers high-quality, patient-centered care through face-to-face, telephone, and electronic interactions. This role is responsible for supporting clinic flow, assisting providers with clinical procedures, managing EMR documentation, and preparing diagnostic tests and room setups in a fast-paced environment.
Responsibilities
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Patient Volume: Handle a high patient volume, safely and efficiently rooming an average of 20–25 patients per day.
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Clinic Flow: Maintain a high standard of clinical efficiency, aiming to room patients and initiate vitals within 10 minutes of check-in.
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Clinical Support: Assist patients and providers with clinical inquiries, prescription refills, lab results, and specialist referrals; deliver care through face-to-face, telephone, and electronic contact.
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Back-Office Duties: Perform routine clinical tasks including taking vital signs, recording chief complaints/medical histories, reviewing medications and allergies, administering injections/immunizations, performing blood draws (phlebotomy), and running EKGs.
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Provider Collaboration: Partner closely with physicians and mid-level providers to assist with minor in-office procedures, setups, and patient charting.
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EMR Utilization: Utilize Electronic Medical Records (EMR) systems for precise, proper, concise, and complete documentation and charting for all assessments and procedures.
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Room & Equipment Prep: Prepare and clean patient rooms and set up instruments and equipment according to protocol while maintaining strict infection control.
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Care Coordination: Coordinate patient care and manage tasks, phone calls, and messages as directed by physicians, company standards, and policies.
Required Qualifications
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Education/Program: High School Diploma or GED; completion of an accredited Medical Assistant program.
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Certifications: Basic Life Support (BLS) certification from the American Heart Association (AHA) or willing to obtain by date of hire.
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Experience: 1+ years of Medical Assistant experience (Family Practice, Internal Medicine, or Primary Care preferred).
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Clinical Skills: Strong proficiency in back-office clinical skills (injections, venipuncture/phlebotomy, EKG, vitals).
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System Familiarity: Familiarity with Electronic Medical Record (EMR) software and standard clinical charting protocols.
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Pace & Travel: Proven experience managing a fast-paced, high-volume patient schedule efficiently. Ability to travel up to 20% (no multi-location travel within a single shift).
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Soft Skills: Excellent communication, empathy, active listening, multi-tasking, and problem-solving skills.
Preferred Qualifications
Schedule
Monday – Friday, 8:00 AM – 5:00 PM PST (or 7:30 AM – 4:00 PM PST depending on clinic hours).
Compensation
$24.00+ hourly
Benefits
Weekly Pay, Medical, Dental, Vision, Short Term Disability, and Life Insurance.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
