Job Overview

We are seeking a dedicated, detail-oriented Provider Network Coordinator to join our growing healthcare team. In this role, you will play a crucial part in expanding our healthcare provider network and managing key administrative tasks. You will serve as a primary liaison engaging directly with physician offices and provider facilities to support member access to care. If you enjoy outbound communication, relationship building, and administrative operations in a collaborative healthcare environment, this role is a great fit for you!

Key Responsibilities

• Provider Network Outreach: Perform outbound calls to healthcare provider offices, building professional relationships to recruit and onboard them into the network.

• Inbox & Communication Management: Monitor and respond to high-volume team email inboxes to address provider inquiries in a timely, professional manner.

• Data Entry & System Tracking: Maintain accurate network records, enter provider data, and track engagement progress primarily using SharePoint and Microsoft Office tools.

• Member Care Access: Align daily outreach efforts with organizational initiatives to ensure expanded and continuous access to care for our members (serving Medi-Cal, Medicaid, and Marketplace populations).

Position Requirements

Required Experience & Education

• Experience: Minimum of 1 year of working experience in a healthcare setting (e.g., medical office, physician office, health services, or health information).

• Outreach Experience: Proven experience in outbound customer service, high-volume call center outreach, sales, or coordination roles.

• Technical Proficiency: Proficient with Microsoft Office tools (Word, Excel, Outlook, and PowerPoint).

• Communication Skills: Excellent verbal and written communication skills with comfort and enthusiasm for speaking with external providers daily.

Preferred Qualifications

• Education: Associate’s degree or equivalent experience preferred.

• Software Knowledge: Prior experience with SharePoint is a strong plus.

Soft Skills & Attributes

• Strong customer service focus with a knack for building and maintaining professional client relationships.

• Comfortable interacting with both internal team members and external healthcare entities.

• Adaptable, proactive, and eager to learn new systems quickly.

Work Environment & Schedule

• Work Style: Fully On-Site

• Schedule: Monday – Friday, 8:00 AM – 4:30 PM

• Employment Type: Contract-to-Hire (800 hours)

Why Join Us?

• Great Culture: Work alongside supportive, talented, and welcoming teammates.

• Solid Reputation: Join an organization with a strong reputation in the healthcare community dedicated to serving patients and members.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients