You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

About the Role: Seeking a dedicated Site Facilitator or Lead MA  to join an Indianapolis Northeast location. This position is ideal for an experienced Medical Assistant or Receptionist looking to expand beyond clinical skills, step into operations, and assist with day-to-day leadership. The role involves acting as a resource to a small office team (3-4 staff members, 2 providers), ensuring processes are followed, and providing hands-on front and back office coverage as needed.

Key Responsibilities:

• Provide front and back office oversight and act as a resource to the office team to ensure processes and procedures are followed.
• Deliver hands-on back office coverage including rooming patients, vitals, medical history, chart prep, castings, wound care/dressings, suture/staple care, diabetic shoeing, and assisting with x-rays.
• Provide front office coverage including patient check-in/out, collecting demographics and IDs, pre-registration, online fax review, and insurance validation.
• Submit medical orders, request medical records, and handle prior authorizations.
• Collect copays and process patient check-ins and check-outs.
• Partner closely with the team to troubleshoot daily operational needs and implement process improvements.
• Maintain dress code standards (scrubs of any appropriate color/pattern, closed-toe shoes, natural hair tones, and stud nose piercings only).

Qualifications:

• Experience: 1 year of experience involving leading, supervising, or leadership of a team, along with hands-on front/back office Medical Assistant or Receptionist experience.
• Education: Medical Assistant Certification or Diploma preferred (not strictly required if candidate has equivalent MA experience).
• Technical Skills: General experience working within an EMR system (iSalus used on-site).
• Knowledge: Proficiency in clinical duties (rooming patients, vitals, chart prep, castings, wound care, x-rays) and administrative tasks (patient check-in/out, demographics, pre-registration, insurance validation).

Shift:

• Monday: 8:00am-5:30pm
• Tuesday: 8:15am-5:30pm
• Wednesday: 9:30am-5:00pm
• Thursday: 9:30am-5:30pm
• Friday: 8:15am-4:00pm

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.