You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Floater to provide comprehensive administrative and clinical support. This position requires managing patient interactions, ensuring efficient scheduling, and maintaining accurate medical records within an ambulatory care setting.

Key Responsibilities

• Greeting and registering patients.
• Completing patient check-in and check-out.
• Scheduling and rescheduling appointments.
• Answering and routing telephone calls.
• Entering, updating, and verifying patient demographic, insurance information, and eligibility.
• Collecting copays, coinsurance, deductibles, and outstanding balances.
• Scanning, indexing, and processing documents within the electronic medical record.
• Processing medical-record requests.
• Coordinating referrals.
• Completing insurance verification and prior authorization requests.
• Assisting with administrative work queues and follow-up tasks.
• Maintaining patient confidentiality and following HIPAA requirements.
• Escorting and rooming patients.
• Reviewing and updating patient medical histories.
• Assisting providers with treatment and procedures.
• Entering accurate patient information into the electronic medical record.
• Cleaning, stocking, and maintaining clinical areas.
• Providing patient instructions within the employee’s training and scope.
• Assisting with durable medical equipment documentation and dispensing.
• Assisting with orthotic, brace, or diabetic-shoe processes as trained.
• Supporting clinical work queues, patient callbacks, and follow-up tasks.

Qualifications

• High school diploma or equivalent required.
• Reliable transportation is required.
• A minimum of two years of medical-office experience preferred.
• Medical Assistant education or certification preferred.
• Experience in multiple areas of a physician practice preferred.
• Experience in front-office operations, clinical support, prior authorizations, and surgery scheduling is desirable.
• Podiatry experience preferred.

Skills

• Technical proficiency in electronic medical records.
• Strong communication and organizational skills.

Additional Requirements

• Ability to work flexible hours with varying start/end times between 7:30 AM and 5:00 PM, Monday to Friday.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.