You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is looking for a dedicated Quality Coordinator to execute local and enterprise strategies to close HEDIS and STARS care gaps. This role involves patient outreach, engagement, and collaboration to improve healthcare quality and compliance.

Key Responsibilities

• Quality Gap Closure: Execute local and enterprise strategies to close HEDIS and STARS care gaps.
• Patient Outreach & Engagement: Conduct outbound calls to patients to encourage, educate, and assist them with scheduling and completing preventative screenings.
• Clinical Records Management: Review medical records to document and close focus care measures; request external medical records and accurately upload documentation into the EMR system.
• In-Center Support: Schedule and perform ancillary visits to complete in-center screenings.
• Stakeholder Collaboration: Meet regularly with Market Leaders to discuss roadblocks, share progress reports, and strategize localized quality initiatives.
• Compliance & Safety: Ensure strict compliance with OSHA safety standards and maintain accurate, legal, and ethical clinical documentation at all times.

Qualifications

• Active working knowledge of healthcare quality measures and gap closure strategies.
• Proven experience working effectively within a primary care environment.
• Strong team-building, interpersonal, and collaboration skills.
• Ability to work independently with a high level of attention to detail and organizational focus.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).
• Sensitivity to the unique needs of culturally diverse staff, patients, and communities.
• Strict adherence to HIPAA standards and the confidentiality of protected health information (PHI).
• Preferred: Referral Experience and eClinical Works experience.

Skills

• Technical skills: Proficiency with Microsoft Office Suite.
• Soft skills: Team-building, interpersonal, collaboration, and organizational skills.

Additional Requirements

Monday-Friday, 8-5 schedule.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Employment practices at our client’s company are designed to meet and comply with all federal, state, and local employment laws.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

^*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.