You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Front Desk Manager who will be responsible for coordinating patient check-ins and check-outs, managing smart scheduling for various appointments, ensuring insurance verifications and approvals, and handling patient communications. The role requires working at the primary location with flexibility to provide occasional coverage at other locations.
Key Responsibilities
- Patient Coordination: Handle check-in and check-out for 70–100 patients daily.
- Smart Scheduling: Schedule appointments for doctors, in-house lab bloodwork, bone density scans, and ultrasounds across all three office locations.
- Insurance & Approvals: Call insurance companies and use automated web systems for insurance verification and prior authorizations.
- Patient Communication: Call patients for appointment confirmations, follow-ups, and relay administrative messages.
- Clinical Messaging: Securely message doctors regarding urgent patient issues requiring their attention using the EMR system.
Qualifications
- Minimum 1–2 years of medical front desk experience handling high-volume patient workflows.
- Experience with Electronic Medical Records (EMR) required. eClinicalWorks (eCW) experience is a major bonus.
- Ability to remain accurate and calm under pressure in a fast-paced environment.
- Flexibility to occasionally commute to different office locations if coverage is needed.
Skills
- Proficiency with EMR systems; experience with eClinicalWorks is preferred.
- Strong communication skills to handle patient interactions and coordinate efficiently.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
All applicants applying for U.S. job openings must be legally authorized to work in the United States.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
