You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a skilled Collections Specialist to manage overdue patient accounts, from pre-collections monitoring to coordination with external agencies. This role is essential for maintaining the financial health of the organization by ensuring timely payment resolution and accurate account adjustments. This position is a contracted role for 6 months with the possibility of extension.

Key Responsibilities

• Account Monitoring: Identify and track patient accounts that are 30, 60, 90, and 120+ days past due to initiate pre-collection protocols.
• Patient Outreach: Conduct outbound calls to patients in pre-collection status to facilitate payment and avoid further escalation. Expected to reach out to a minimum of 60 patients per work day.
• Reporting & Analysis: Generate and review pre-collection reports for internal stakeholders and facilitate decision-making regarding account transitions.
• Agency Coordination: Manage the transfer of approved accounts to third-party collection agencies and maintain ongoing communication for account removals or updates.
• Financial Administration: Perform manual or automatic account adjustments, process payments for past-due balances, and ensure data integrity across billing systems.

Schedule

• Monday-Friday 8:30am-5:00pm
• In person in Bethesda, MD
• Contract: 6 months with possibility for extension/conversion to permanent

Qualifications

• At least 1 year of Healthcare Collections Experience.
• Must have strong knowledge of EOB and the ability to articulate health coverage to a patient.
• Excellent communicator.
• Strong understanding of HIPPA compliance.
• Preferred: Team player, willing learner, and comfortable in a metric-based environment.

Skills

• Technical skills: Knowledge of EOB, Healthcare Collections Experience.
• Soft skills: Excellent communication, HIPPA compliance, teamwork, willingness to learn.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.