You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Collections Supervisor responsible for the management and oversight of the hospital billing team. The role involves supervising billing processes, conducting performance evaluations, managing claims, resolving billing issues, and ensuring compliance with departmental policies. The ideal candidate will actively participate in recruitment and training while maintaining productivity and quality standards.

Responsibilities / Job Duties

• Directly supervise, manage, oversee, and monitor the hospital billing team and all billing processes.
• Track employee productivity to ensure quality and quantity objectives are maintained; conduct team performance evaluations and check-ins.
• Monitor and maintain an optimal clean claim rate; identify claim edits and review/correct them when necessary.
• Provide solutions to complex billing issues as they arise and resolve claims submission discrepancies with patients and reimbursement agencies.
• Participate in the recruitment process for new billing staff; conduct initial training and facilitate ongoing learning sessions.
• Follow and implement departmental policies and procedures to ensure all compliance standards are met across all payers; assist with the departmental budget process as required.
• Maintain confidentiality of the department and hospital; perform all other duties as assigned.

Minimum Education and Experience Qualification Requirements

Education

• High School Diploma OR 5–10 years of dedicated revenue cycle experience.
• Must be able to obtain required local facility safety and assault response competencies/certifications within 30 days of hire (e.g., Regional Fire Safety Card, Assault Response Competency).

Qualifications

• 3–5 years of direct experience in hospital billing, with proven experience across the broader Revenue Cycle (Medical Billing, Payment, and Collections).
• Hands-on billing experience with Medi-Cal, Medi-Cal Managed Care, and other state/government Medi-Cal programs.
• Proficiency with electronic billing systems and Electronic Medical Record (EMR) software.
• Deep understanding of billing and collections guidelines and requirements for government healthcare programs.
• Skill to critically and systematically analyze billing trends, troubleshoot issues, and utilize creative problem-solving techniques.
• Advanced user of PCs and MS Office applications (Word, Excel, Outlook).
• Exceptional verbal and written communication skills; ability to handle difficult situations in a discrete, professional, and empathetic manner.

Schedule / Shift

Monday-Friday, 8am-5pm

This position comes with a comprehensive benefits package and offers opportunities for growth as the hospital system expands. Join a new leadership team with a unified vision to build a strong department and create a fresh operation within RCM.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.