Medical Accounts Receivable (A/R) Specialist

We are seeking a highly detailed, energetic Medical Accounts Receivable (A/R) Specialist to join a thriving, fast-paced specialty medical practice in the Overland Park area. In this role, you will be a vital part of a close-knit, 15-person team dedicated to managing balances, resolving billing discrepancies, and providing top-tier support to patients.

If you are a sharp, "zoom-in" problem solver who thrives in a high-volume environment and loves keeping things organized, this is the perfect opportunity for you!

Position Highlights

• Schedule: Monday – Friday, 8:30 AM – 5:00 PM (40 hours/week)

• Location: On-site in Overland Park, KS (Initial training located in Lenexa, KS)

• Compensation: $18.00 - $20.00 / hour (Depending on experience)

• Perks: Scrubs provided and paid for by the practice; fully funded specialty certification training.

Key Responsibilities

• Accounts Receivable Management: Proactively manage A/R balances aged over 30 days; research, track, and work closely with commercial insurance providers (including Blue Cross Blue Shield) and government programs (Medicare/Medicaid) to resolve outstanding balances.

• Overpayment & Refund Processing: Identify billing overpayments, conduct thorough account research, and initiate refund processes accurately.

• Patient Support: Act as a helpful, upbeat point of contact for patients calling with complex billing questions or concerns.

• Payment Processing: Accurately process credit card payments and post details to patient accounts.

• Month-End Support: Assist the team with high-volume posting and account reconciliation during the fast-paced end-of-month close.

Required Qualifications

• Education: High School Diploma, GED, or equivalent required.

• Experience: 1 to 3 years of direct experience in medical collections, billing, and coding.

• Technical Skills: Solid working knowledge of accounts receivable reporting standards, benchmarking, and proficiency with computer programs like Microsoft Excel.

• Soft Skills: Outstanding communication, time management, and problem-solving abilities. A high level of professional diplomacy when speaking with patients.

What Will Make You Stand Out

• An Eye for Detail: You possess a deep "zoom-in" focus and rarely let small errors slip past you.

• Thriving in Fast Paced Environments: You enjoy a high-volume workload and find a busy desk engaging rather than overwhelming.

• Upbeat Personality: You bring positive energy to a team-oriented cubicle environment and enjoy collaborative problem-solving.

• Growth Mindset: You are excited about specialized learning. The practice will fully sponsor and provide on-the-clock training for you to earn your Ophthalmic Coding Specialist Retina (OCSR) exam within your first 6 months. Note: This requires dedicated study time both during and slightly outside of work hours.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.