You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Financial Counselor with expertise in managing financial clearance, authorization, and revenue cycle documentation. The primary goal of this role is to ensure accurate insurance verification and to support patients in understanding their financial responsibilities.

Responsibilities / Job Duties

• Manage the end-to-end verification of insurance benefits, ensuring 100% accuracy of payer sources, financial classes, and billing data for all registered accounts.
• Coordinate with Case Management and Utilization Review teams to secure necessary authorizations and reference numbers, ensuring inpatient accounts are fully documented for reimbursement.
• Identify patient financial responsibility, including copays and deductibles; counsel patients on non-covered services and establish payment arrangements or referrals to financial resources.
• Maintain comprehensive account notes regarding insurance verification, concurrent reviews, and payer communications to proactively prevent claim denials.
• Serve as a primary point of contact for patient intake, obtaining necessary consents and providing high-touch, sensitive communication across diverse patient populations.

Minimum Education and Experience Qualification Requirements

Education

• High School Diploma or equivalent required; CPAT certification or relevant college coursework is highly preferred.

Qualifications

• Minimum 2 years of experience in healthcare revenue cycle, insurance verification, or a physician’s office/admissions setting.
• Strong proficiency in patient accounting systems, medical terminology, and complex insurance payer structures.
• Must be able to obtain and maintain required regional safety and workplace conduct certifications (e.g., fire safety and crisis prevention) within 30 days of hire.
• Exceptional interpersonal skills with a proven ability to collaborate across clinical departments and maintain strict patient confidentiality.
• Bilingual: English/Spanish or English/Armenian is a plus.
• Meditech EMR experience is a plus.

Schedule / Shift

Mon - Fri, 9:00 am - 5:30 pm

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Applicants must comply with the regulations of the California state.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.