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Healthcare Operations Manager (RN / NP)

Location: Lenexa, KS (66215) – 100% On-site

Schedule: Monday – Friday, 8:30 AM – 5:30 PM / 6:00 PM (Typical business hours; requires flexibility for occasional early mornings or late evenings)

Salary: $100,000 – $150,000 + Relocation Assistance Available

About the Opportunity

Located in Lenexa, KS, we are an exceptional healthcare employer offering a dynamic, fast-paced work environment that fosters professional growth and development. With a strong emphasis on compliance and patient safety, our organization provides a positive, solution-oriented culture where staff are empowered to make impactful decisions.

We are seeking a strong, operations-driven Healthcare Operations Manager to oversee daily administration and people management on the floor. While you will be managing a multi-disciplinary team—including pharmacists, pharmacy technicians, and administrative staff—this is fundamentally an operations and people management role, not a clinical dispensing role. If you excel at driving accountability, streamlining administrative processes, and triaging day-to-day personnel issues, we want to hear from you.

Key Responsibilities

• People Management & Accountability: Supervise, mentor, and hold accountable a multi-disciplinary team across different functional roles (pharmacists, technicians, and admin staff). Ensure staff are aligned, performing duties efficiently, and meeting operational standards.

• Floor Leadership: Serve as the primary point of contact for triaging people issues on the floor, resolving conflicts, and managing day-to-day workplace dynamics.

• HR & Administration: Oversee all administrative duties for pharmacy personnel, including timecards, scheduling, performance management, corrective actions, and meticulous documentation.

• Policy Enforcement: Enforce organizational policies, compliance standards, and procedures consistently, fairly, and professionally.

Position Requirements

Required Skills & Experience

• Licensure: Active Registered Nurse (RN) or Nurse Practitioner (NP) license in good standing.

• Experience: 5+ years of progressive management or supervisory experience in a healthcare setting, with a proven track record of extensive people management.

• Clinical Familiarity: Demonstrated experience in infusion therapy or infusion nursing; experience with GLP-1 infusion or functional medicine infusion is a significant plus.

• Leadership Traits: Strong HR and personnel management skills, with the ability to maintain a strong presence on the floor and enforce accountability.

Preferred Qualifications

• Education: BSN or higher nursing degree; a healthcare administration credential or MBA is a major plus.

• Environment: Prior experience working in a pharmacy, clinic, or other highly regulated healthcare environment.

• Specialized Knowledge: Familiarity with GLP-1, BHRT, or compounding pharmacy operations.

• Adaptability: Experience managing staff across multiple departments simultaneously, and comfort working in a fast-paced, growth-stage environment with evolving processes.

What We Offer

• Competitive salary ($100k - $150k based on experience)

• Relocation assistance for ideal candidates looking to move to the Greater Kansas City area

• Stable Monday–Friday schedule with no weekend shifts

• A supportive, innovative, and growth-oriented work culture

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.