You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Patient Access Manager responsible for overseeing the daily functions of patient registration and intake departments across multiple regional healthcare facilities. This role ensures compliance with corporate policies and regulations while improving processes and managing a dedicated team to enhance patient service outcomes.
Key Responsibilities
- Operational Oversight: Direct and manage daily functions of patient registration and intake.
- Compliance & Policy Alignment: Ensure operations comply with policies, standards, and regulations.
- Team Leadership & Development: Hire, train, and evaluate regional registration supervisors and staff.
- Quality Assurance & Auditing: Conduct workflow audits and analyze satisfaction reports for improvements.
- Cross-Functional Collaboration: Work closely with various departments to optimize intake processes.
- Incident & Problem Resolution: Resolve complex registration incidents and patient complaints.
- Personnel & Administrative Management: Maintain accurate records using designated software systems.
- Process Improvement (PI): Develop and implement quality improvement projects.
Qualifications
- 3 years of supervisory/manager experience in patient access.
- Experience with union/nonunion employee leadership.
- Preferred: Cerner experience.
Experience
- 3 years of supervisor / manager experience in patient access.
- Experience leading union / nonunion employees.
Skills
- Cerner software proficiency.
- Strong leadership and communication skills.
- Ability to resolve complex issues and maintain professional relationships.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
