Optimized Job Title

Pharmacy Technician (CPhT) – Outpatient Clinic (Seattle)

Job Overview

We are seeking a community-focused Pharmacy Technician (CPhT) to join our outpatient team in Seattle. In this role, you will do much more than manage prescriptions—you will serve as a vital link in a mission-driven care network. Your daily focus will center on accurate prescription entry, navigating insurance claims, tracking inventory, and providing a welcoming front-counter experience.

Our facility operates with a deep respect for Indigenous traditions, viewing every patient not just as a customer, but as a "Relative." If you are a proactive, culturally respectful professional looking to make a meaningful impact on the wellness of American Indian and Alaska Native families, we welcome your application.

Position Details

• Pay Rate: $22.00 – $25.00 / hour (Commensurate with experience)

• Schedule: Monday through Friday, 8:00 AM – 5:00 PM (Steady daytime hours)

• Work Type: Full-time contract (Estimated 921 hours total, 40 hours/week)

• Location: Seattle, WA 98104 (On-site clinic environment)

Key Responsibilities

Community-Centered Patient Relations

• Serve as the welcoming face of the pharmacy at both the intake and pickup windows, ensuring a supportive and smooth experience.

• Field incoming phone inquiries from community members and clinic staff, efficiently escalating clinical, complex, or regulatory questions to the licensed pharmacist.

• Provide compassionate, culturally attuned service that prioritizes the dignity and well-being of our Relatives.

Prescription Management & Adjudication

• Review, interpret, and accurately enter medication orders into our pharmacy database.

• Double-check critical data fields, confirming valid authorization dates, proper expiration tracking, and precise NDC selection.

• Submit third-party insurance claims online, resolve routine billing rejections, and apply eligible cost-saving or discount programs.

• Monitor unclaimed prescriptions and return medications to active stock according to established timelines.

Cashiering & Material Logistics

• Handle register transactions securely, maintain cash drawer accuracy, and complete standard end-of-day reconciliation.

• Receive daily wholesale shipments, verify packing slips against invoices, organize shelves using proper rotation, and pull expiring inventory.

Workflow Safety & Compliance

• Maintain strict alignment with inner-clinic protocols and the directives of the supervising pharmacist.

• Uphold rigid adherence to state and federal healthcare mandates, including Washington State Board of Pharmacy, DEA, AAAHC, Medicare, DSHS, and 340B guidelines.

• Participate in proactive quality improvement efforts by tracking discrepancies, reporting workflow bottlenecks, and helping implement safer practices.

Job Requirements

Minimum Qualifications

• Credentials: Currently licensed as a Pharmacy Technician by the Washington State Board of Pharmacy.

• Certification: CPhT status is preferred (candidates holding a Pharmacy Assistant registration with solid experience are welcome to apply).

• Education: High school diploma or equivalent.

• Experience: 1+ years of active pharmacy experience.

• Technical Skills: Competency with pharmacy management systems, point-of-sale registers, insurance verification, and copay assistance programs.

Desired Attributes

• Cultural Competence: Awareness of the specific social and healthcare challenges relevant to Native American and Alaska Native communities.

• Mission Drive: A sincere dedication to supporting health equity and honoring the integration of Traditional Indian Medicine.

• Professional Character: Strong personal accountability, a collaborative mindset, open communication style, and a solution-oriented approach to daily tasks.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.