Bilingual Check-In Receptionist (Spanish) - Southeast Houston, TX

Position Overview:

A fast-paced specialty clinic is seeking a Bilingual (Spanish) Check-In Receptionist to support a high-volume front desk team. This role is ideal for someone experienced in busy medical environments who can efficiently manage patient flow while delivering excellent customer service.

This clinic sees 60–75 patients per day per team member and supports 10 physicians, working alongside a team of 4 other front desk staff.

Details:

• Pay: $16–$18/hour (DOE)
• Employment Type: Contract-to-Hire (800 hours)
• Location: Fully Onsite
• Schedule: Flexible between 7:30 AM – 5:00 PM
• (Shifts: 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM)

Key Responsibilities:

• Greet and welcome patients, visitors, and clients in a professional and friendly manner
• Perform patient check-in and check-out duties in a high-volume setting
• Collect co-pays and handle small balance transactions accurately
• Update and verify patient demographics and insurance information
• Schedule appointments, follow-ups, and procedures/testing
• Maintain an organized and efficient waiting room flow
• Assist with data entry and ensure accurate patient records
• Address patient questions and provide excellent customer service
• Collaborate with team members to support smooth front desk operations
• Contribute to meeting weekly Google Review goals

Required Qualifications:

• 2–3 years of medical front desk experience
• Experience with insurance verification, benefits, and EOBs
• Bilingual in Spanish (required)
• Comfortable handling payments and basic math for patient balances
• Proficiency in Microsoft Office
• Ability to thrive in a fast-paced, high-volume environment
• EMR system experience 

Why Apply:

• Growing, large specialty physician group
• Team-oriented environment with strong support
• Opportunity for long-term placement after contract period
• Exposure to a dynamic, high-volume clinical setting

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.