Job Title: Credentialing Systems Administrator - Remote 
Position type: Contract (W2 / 1099)
Duration: 6+ months, extension into 2027-2028 likely
Work Location: Fully Remote - no Travel / No On Call

ABOUT OUR CLIENT / ABOUT THIS ROLE
Medix is currently seeking a Credentialing Systems Administrator who has in-depth experience implementing and supporting Symplr Credentialing Software (or similar products). This is for a long-term contract opportunity with one of our healthcare clients - a large, non-for-profit health system encompassing hospitals all across the US.

This role will be joining a Specialty 3rd party Applications team to help support break-fix, user generated tickets, and system patching for the primary Credentialing Software used through the enterprise hospital system - including, but not limited to Symplr’s MIDAS DataVision and Cactus Credentialing.

The ideal candidate will have worked in a Systems Administrator / Analyst capacity, supporting Credentialing Software for a minimum of 3 years.

RESPONSIBILITIES

• Providing ongoing support and administration for Credentialing Software used across an enterprise health system
• Responding to user-generated tickets related to Credentialing workflows, break/fix and system integrations (HL7) for Symplr MIDAS DataVision and Cactus Credentialing suites
• Supporting user & access management. Configuring role-based access for credentialing staff, committee members, and external providers, setting up automated routing, e-signature capabilities, and self-service portals.
• Providing database & workflow configuration. Mapping custom facility-specific policies, privilege criteria, and payer enrollment requirements, ensuring applications and workflows align with accrediting bodies (The Joint Commission, NCQA).
• Conducting primary source verification. Managing APIs and automated web-crawler integrations that query databases like the NPDB, OIG, and SAM.
• Overseeing automated license monitoring, DEA/CSR registrations, and board certifications
• Assisting with data & system interoperability: connecting Symplr with hospital HR, payroll, and EHR systems, as well as payer networks for provider enrollment.
• Assisting with reporting & analytics: generating compliance reports, tracking onboarding metrics, and running quality assurance audits.

REQUIRED SKILLS & QUALIFICATIONS

• Minimum 3 years of professional experience supporting / administering Credentialing Software.
• Must have experience working in a Hospital or Health System
• Must have hands-on experience with Credentialing Software - Symplr, QGenda, HealthStream, Kareo, etc.
• Experience with Symplr products is a huge plus

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.