You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Emergency Department Registrar to manage patient intake, insurance verification, and financial responsibilities while ensuring compliance with healthcare regulations. The role requires effective communication with patients, families, and cross-departmental teams to optimize patient flow and provide excellent customer service.

Key Responsibilities

• Interview walk-in patients or their families to accurately collect and enter demographic, legal, and medical information into the Electronic Health Record (EHR) system.
• Verify health insurance coverage, eligibility, and benefits in real-time and ensure timely coordination of necessary pre-authorizations.
• Calculate accurate estimates for patient financial responsibility, explain copays or deductibles, and manage payments or establish payment plans.
• Adhere to healthcare regulations, including maintaining patient confidentiality as per HIPAA and ensuring compliance with EMTALA.
• Act as a liaison between front lobby, clinical staff, billing department, and incoming medical transport to optimize patient flow.
• Provide professional, calming, and supportive customer service to patients and family members.

Qualifications

• HS Diploma or proof of education.
• At least 1 year of experience with patient registration in healthcare.
• Committed to 3rd shift schedule from 11:00 PM to 7:30 AM, Monday through Friday with rotating weekends.
• Preferred: Ability to remain focused and calm in a loud, fast-paced environment and technical proficiency with database programs and electronic health records.
• Preferred: A baseline understanding of medical terminology, coding, and insurance practices.

Skills

• Technical Proficiency: Comfort navigating database programs, electronic health records, and standard office equipment.
• High Stress Tolerance: Ability to remain focused and accurate in a fast-paced environment.
• Fine Attention to Detail: Ensuring strict accuracy in data entry to prevent errors in medical charts and insurance processes.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.