Medical Front Desk Representative
Chula Vista, CA
Join a growing healthcare organization that values teamwork, patient experience, and professional growth. We are seeking a compassionate, detail-oriented Medical Front Desk Representative to support a busy outpatient clinic environment. This is an excellent opportunity for someone who enjoys helping patients, thrives in a fast-paced setting, and is confident navigating technology and healthcare systems.
If you have experience in medical front office operations, insurance verification, scheduling, or patient coordination — and you enjoy being the friendly face patients see first — we would love to connect with you.
What You’ll Do
• Welcome and check in patients while creating a positive and professional experience
• Verify insurance eligibility and accurately collect patient information to support smooth billing and registration processes
• Schedule appointments and coordinate provider calendars while following clinic scheduling protocols
• Support patients with portal access, MyChart setup, and other digital tools
• Navigate multiple EMR systems during an ongoing Epic transition
• Answer phones, assist with patient questions, and provide exceptional customer service
• Collect copays and maintain accurate documentation
• Work collaboratively with providers and clinical staff to keep daily operations running efficiently
What We’re Looking For
• 2+ years of experience in a medical front office, patient access, or healthcare administrative role preferred
• Experience with Epic required
• Understanding of insurance verification, eligibility, referrals, and patient registration workflows
• Strong computer and multitasking skills with the ability to adapt quickly to new systems
• Professional communication skills and a patient-first mindset
• Ability to stay organized and composed in a fast-paced environment
• Bilingual Spanish is a plus, but not required
Why Join Us
• Stable full-time opportunity with a growing healthcare organization
• Supportive team-oriented environment
• Opportunity to gain experience with Epic and healthcare technology initiatives
• Fast-paced role with meaningful patient interaction
• Professional growth opportunities within healthcare operations
Additional Details
• Full-time schedule
• Day shift hours
• Solid color scrubs required
We are looking for someone who is dependable, tech-savvy, and passionate about delivering a positive patient experience every day. Apply today to learn more.
Medical Front Desk Representative
Chula Vista, CA
Join a growing healthcare organization that values teamwork, patient experience, and professional growth. We are seeking a compassionate, detail-oriented Medical Front Desk Representative to support a busy outpatient clinic environment. This is an excellent opportunity for someone who enjoys helping patients, thrives in a fast-paced setting, and is confident navigating technology and healthcare systems.
If you have experience in medical front office operations, insurance verification, scheduling, or patient coordination — and you enjoy being the friendly face patients see first — we would love to connect with you.
What You’ll Do
• Welcome and check in patients while creating a positive and professional experience
• Verify insurance eligibility and accurately collect patient information to support smooth billing and registration processes
• Schedule appointments and coordinate provider calendars while following clinic scheduling protocols
• Support patients with portal access, MyChart setup, and other digital tools
• Navigate multiple EMR systems during an ongoing Epic transition
• Answer phones, assist with patient questions, and provide exceptional customer service
• Collect copays and maintain accurate documentation
• Work collaboratively with providers and clinical staff to keep daily operations running efficiently
What We’re Looking For
• 2+ years of experience in a medical front office, patient access, or healthcare administrative role preferred
• Experience with Epic required
• Understanding of insurance verification, eligibility, referrals, and patient registration workflows
• Strong computer and multitasking skills with the ability to adapt quickly to new systems
• Professional communication skills and a patient-first mindset
• Ability to stay organized and composed in a fast-paced environment
• Bilingual Spanish is a plus, but not required
Why Join Us
• Stable full-time opportunity with a growing healthcare organization
• Supportive team-oriented environment
• Opportunity to gain experience with Epic and healthcare technology initiatives
• Fast-paced role with meaningful patient interaction
• Professional growth opportunities within healthcare operations
Additional Details
• Full-time schedule
• Day shift hours
• Solid color scrubs required
We are looking for someone who is dependable, tech-savvy, and passionate about delivering a positive patient experience every day. Apply today to learn more.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
