You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Medical Front Desk Specialist responsible for managing front desk operations, coordinating patient appointments, and handling financial aspects such as insurance verification and payment collection. The goal is to ensure smooth clinic operations and provide excellent patient service.

Key Responsibilities

• Front Desk Operations: Greet patients warmly, manage check-in and check-out processes, and ensure completion of intake paperwork accurately.
• Phone Management: Efficiently handle incoming calls, direct inquiries to the appropriate staff, or assist patients with their questions.
• Appointment Scheduling: Coordinate and manage patient appointments for optimal clinic workflow and minimal wait times.
• Insurance Verification: Verify patient insurance benefits and eligibility prior to appointments for accurate billing.
• Payment Collection: Inform patients of copay responsibilities and collect co-payments at the time of service.
• Account Discussions: Discuss account balances, payment plans, or collections statuses with patients professionally.

Qualifications

• 2 years of experience in healthcare administration.
• Strong customer service skills, including managing high volume of inbound phone calls.
• Ability to work in a fast-paced medical setting.
• OBGYN experience is a plus.
• Willingness to learn new skills.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Applicants must be authorized to work in the U.S. Our client is an Equal Opportunity Employer committed to diversity in the workplace.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.