You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking an Insurance Representative responsible for interviewing and scheduling patients for outpatient services, as well as preregistration. The role requires coordination of patient schedules to enhance satisfaction for both patients and physicians.
Key Responsibilities
- Professionally interview and schedule patients for outpatient service including preregistration.
- Coordinate patient schedules to maximize patient and physician satisfaction institution-wide.
- Communicate patient instructions and directions to patients, physician office staff, and other internal personnel.
- Maintain scheduling and pre-registration accuracy as per department standards.
- Create estimates for patient financial responsibility and collect relevant payments.
- Initiate processes to ensure patient compliance with financial policies and transfer complex situations to appropriate departments.
Qualifications
- 2+ years of healthcare experience, with a preference for backgrounds in Insurance Verification or Radiology Scheduling.
- Advanced knowledge of PPO/HMO/Government payers and specific authorization requirements in radiology.
- Proficient in handling high-volume, escalated calls with professionalism.
- Technical proficiency in Medical Terminology and EMR systems.
Experience
- 2+ years in the healthcare field.
- Specific experience in insurance verification or radiology scheduling preferred.
Skills
- Proficiency in ICD-9/ICD-10 coding is preferred.
- Experience in a dedicated Radiology Center is an advantage.
Additional Requirements
- Monday to Friday, 8:30 AM to 5:00 PM shift.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment is decided on the basis of qualifications, merit, and business need.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
