You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Practice Administrator, responsible for efficiently managing patient interactions, scheduling appointments, and providing essential administrative support in an ambulatory care setting. The role demands excellent customer service skills and familiarity with electronic health records to ensure a smooth and patient-centered experience.

Key Responsibilities

• Greet patients and visitors, utilizing excellent customer service and communication skills.
• Scheduling MRI's, CT scans, Mammograms, X-rays and all radiology procedures. 
• Review and manage patient schedules to ensure accuracy and resolve any discrepancies proactively.
• Perform patient registration, verify insurance, and manage electronic health record updates.
• Coordinate follow-up appointments, referrals, and surgical scheduling as per provider's request.
• Handle patient inquiries and educate on the benefits of the patient portal.
• Provide administrative support to physicians and ensure policy compliance.
• Respond promptly to patient communications and manage time-of-service payments.
• Lead and facilitate team discussions to resolve complex scheduling issues.
• Collaborate with staff and management to optimize workflow and resolve operational challenges.

Qualifications

• 5 years of healthcare experience as a medical secretary and within a radiology setting.
• Proficiency in using EPIC (preferred).
• Experience with scheduling radiology procedures including: X-rays, MRI's, CT scans, Mammograms, Sonograms and more.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is dedicated to providing fair and equal opportunities for all candidates, regardless of background or personal characteristics. We encourage applications from individuals of all backgrounds and experiences who meet the qualifications outlined in this job posting.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.