You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Back Office Manager to play a key role in clinical support, patient coordination, chart and lab management, quality & safety, and operations & logistics within their facility.

Key Responsibilities

• Clinical Support: Conduct patient intake, assist with exams, manage medication refills, and handle specialty/procedure referrals.
• Patient Coordination: Assist with financial screening, scheduling, and reducing wait times to improve service quality.
• Chart & Lab Management: Perform pre- and post-clinic chart reviews; ensure lab results and encounter forms are complete and followed up on.
• Outreach & Follow-up: Partner with Health Coordinators to manage missed appointments, reminder calls, and high-risk patient tracking.
• Quality & Safety: Participate in Quality Improvement (PDSA) activities and perform regular quality assurance audits, including emergency kit inspections.
• Operations & Logistics: Monitor and order medical supplies; maintain stock and assist with administrative projects as assigned.
• Team Collaboration: Support front desk and clinical peers to ensure seamless clinic operations and improved patient outcomes.

Qualifications

• MA Diploma
• 1+ year of experience
• Exposure to Women's Health specialty

Skills

• Bilingual
• Athena experience
• OBGYN experience

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is committed to ensuring a workplace that is free from discrimination and harassment. We are an equal opportunity employer.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.