Job Overview

We are seeking a detail-oriented, dependable Laboratory Support Services Specialist to join our clinical laboratory team in Everett, WA. This role is crucial to our daily operations, ensuring the timely accessioning of lab orders, proper specimen distribution, and seamless communication with clinical staff.

If you are a proactive problem-solver with a background in healthcare or clinical labs, we want to hear from you!

Position Highlights

• Pay: $21.00 - $22.00 per hour (Dependent on experience)

• Schedule: Monday – Friday, 1st Shift: 7:00 AM – 3:30 PM (No weekends, no holidays)

• Contract Length: 13 weeks (High potential to convert to permanent hire based on performance)

• Location: Everett, WA 98201 (On-site)

Key Responsibilities

• Specimen Processing: Receive, verify, sort, and prepare blood, urine, and other biological specimens according to strict protocols. Centrifuge, aliquot, label, and load specimens onto laboratory equipment.

• Data Entry & Systems: Utilize EHR (Electronic Health Records) and LIS (Laboratory Information Systems) for accurate data entry, tracking, and scanning external results.

• Customer Service: Act as the primary point of contact for providers and clinical staff regarding test ordering, requirements, and resolving inquiries with reference labs.

• Documentation: Complete reference lab forms, log incident reports, and route data properly.

• Site Maintenance: Adhere to all safety/HIPAA protocols, record equipment temperatures, defrost freezers, and maintain a clean environment. Participate in Lean process improvement activities.

Requirements & Qualifications

• Education: High school diploma or equivalent required. Coursework in medical laboratory technology or biology is highly preferred.

• Experience: 1–2 years of experience working in a clinical laboratory or healthcare setting is preferred.

• Certifications: BLS (Basic Life Support) certification required (or must be obtained within 30 days of hire).

• Physical Demands: Ability to lift/carry up to 50 lbs, stand or sit for extended periods, and perform repetitive tasks in a fast-paced environment while wearing required PPE.

Preferred Skills & Attributes

• Proficiency with Microsoft Office Suite and EHR/LIS systems (Experience with EPIC is a major plus).

• Strong verbal and written communication skills.

• Demonstrated comfort in a clinical lab workflow with the ability to troubleshoot and think critically.

• Proven reliability, stable work history, and a track record of task ownership.

Benefits & Perks

• Paid Sick Time: Accrued according to Washington state ordinances (1 hour of sick time for every 30 hours worked).

• Health Coverage: Multiple medical, dental, and vision insurance plans available to choose from upon meeting hourly eligibility requirements.

• Financial Security: 401(k) eligibility following 6 consecutive months on assignment, Short-Term Disability, and Term Life Insurance plans.

• Dress Code: Comfortable casual or medical scrubs (No blue jeans).

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients