You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a detail-oriented Front Office Coordinator to manage the end-to-end patient intake and documentation process. The successful candidate will serve as the bridge between patients, insurance providers, and medical staff, ensuring that all clinical data is captured accurately and that all administrative requirements, such as authorizations and referrals, are met before treatment begins.

Key Responsibilities

• Obtain required medical information and schedule consultation and follow-up appointments.
• Ascertain the need for pre-certifications/pre-authorizations and referrals for treatment, and follow up appropriately.
• Receive patients and verify insurance and referral information.
• Obtain all relevant information from patients and all records from referring physicians, and upload documents into the EMR.
• Request and receive medical reports of prior studies, and file/log them accordingly.
• Fax reports to other physicians and/or facilities as requested.
• Perform all duties in a friendly and courteous manner, offering assistance to physicians, patients, families, visitors, and co-workers.
• Extend courtesy and consideration to others in all interpersonal relationships, including telephone contacts.
• Demonstrate the ability to respond to instruction from peers or superiors to complete department tasks.
• Demonstrate the ability to determine the proper time to discuss differences in work strategy.
• Perform other departmental duties as prescribed by supervisory personnel.
• Assist in the performance of non-technical tasks within the department.

Qualifications

• Bilingual - Spanish preferred.
• Oncology experience preferred.
• Knowledge of Beacon, a specific part of EPIC relative to Oncology.
• Experience with prior authorization/insurance processes preferred.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

This job is open to applicants in the U.S. only.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.