You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Epic Ambulatory Analyst. This position involves providing advanced maintenance, support, and development for assigned applications within an Epic Garden Plot Model. The role requires participating in project teams for upgrades, optimizations, and maintenance while resolving complex data/system issues and developing integrated test plans.

Key Responsibilities

• Support an environment that aligns with the mission and core values including Superior Service, Teamwork, Integrity, Innovation, Quality, and Recognition.
• Adhere to organizational standards for system configuration and change control.
• Develop, support, and maintain KB documentation.
• Work on helpdesk tickets in assigned applications and meet SLA deadlines.
• Gather requirements, develop specifications, and prepare documentation.
• Inform leaders of new release features/functionality impacting operations.
• Engage in process improvement, demand management, and project management.
• Maintain up-to-date technology knowledge through continuing education.
• Establish and maintain detailed knowledge of EPIC EHR/PM functionality and use.
• Identify areas for improvement and efficiency in EPIC use.
• Coordinate, setup, and maintain usernames and passwords for employees.
• Participate in rotating on-call after-hours support program.
• Train new hires and other personnel as needed.
• Maintain a high degree of confidentiality and abide by HIPAA regulations.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, Healthcare Administration, or equivalent work experience required.
• Current Epic Ambulatory certification(s) required.
• Three to five years of Epic application and healthcare experience required.
• Three to five years of IT knowledge, analyst work, EpicCare Ambulatory experience preferred.
• Proficiency in MS Office required.
• Excellent people skills and professionalism.
• Basic knowledge of computer networks and systems.
• Ability to maintain confidentiality of patient and clinic data.
• Ability to clearly explain technical topics, verbally and in writing.
• Ability to work well independently or as part of a team.
• Problem-solving skills requiring skill and ingenuity.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our IT and EHR division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing confidential information, potential exposure to personally identifiable information and/or HIPAA records and information, access to work stations for other staff, access to login credentials for protected technical equipment and software, unrestricted access to company software and programs. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.