Job Description
The Medical Assistant provides clinical and administrative support to healthcare providers in a fast-paced outpatient setting. This role is heavily focused on back-office responsibilities, including direct patient care, clinical procedures, and accurate documentation. The ideal candidate is highly skilled in phlebotomy, confident performing blood draws independently, and experienced working with diverse patient populations.
Responsibilities/ Job Duties:
- Perform high-volume phlebotomy (venipuncture) with strong proficiency and confidence
- Room and prepare approximately 20 patients per day for provider visits
- Obtain and accurately record vital signs; report abnormal findings to the provider
- Assist providers with examinations and minor procedures
- Perform EKGs, injections, vaccinations, finger sticks, throat swabs, ear lavage, and other clinical procedures within scope of practice
- Collect, label, and document laboratory specimens (adult and pediatric) with 100% accuracy
- Place and read PPD skin tests
- Conduct visual acuity and audiometric screenings
- Apply and remove dressings and bandages
- Administer medications according to established policies and procedures
- Document reason for visit and all pertinent patient information in the EMR system
- Observe and report patient signs, symptoms, reactions, and unusual conditions
- Prepare consent forms and ensure complete and accurate documentation
- Provide patient and family education regarding procedures, treatments, and aftercare instructions; confirm understanding
- Assist with patient discharge and arrange follow-up appointments
- Provide Spanish translation support for patients as needed
- Generate and route documentation to appropriate departments (billing, medical records, etc.)
- Maintain exam room cleanliness, organization, and established stock levels
- Assist with monthly medication expiration checks and inventory monitoring
- Adhere strictly to infection control standards, including universal precautions and sterile technique
- Respond appropriately to emergency situations in accordance with established protocols
- Demonstrate proper use and care of clinical equipment
- Promote cost-effective use of supplies and resources
- Maintain a safe working environment and follow ergonomic safety practices
- Support overall clinic operations to ensure timely and high-quality patient care
Minimum Education and Experience Qualification Requirements:
- Medical Assistant Diploma or Certificate
- Current CPR/BLS Certification
- Strong, recent phlebotomy experience required (must be highly proficient and confident in blood draws)
- Bilingual in Spanish and English
- Experience using EMR systems
- Must be flexible with her/his hours.
Schedule/ Shift:
- Monday - Friday 8am - 5pm
- Flexibility to work late shift Tuesdays & Thursdays: 10am - 7pm (only when needed)
- Flexibility to work Saturday: 8am - 5pm (occasionally)
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
