You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Medical Front Desk Specialist to manage phone calls, assist in-patient processes, and contribute to office staff coordination. You'll be the first point of contact and play a critical role in enhancing the patient experience.

Key Responsibilities

• Answer and direct phone calls in a timely manner
• Page physicians for in-patient hospital calls
• Direct calls to appropriate office staff
• Coordinate with Patient Advocate/New Patient Clinical staff on new patient processes
• Prepare and update New Patient (NP) packets
• Assist with scanning and patient call backs
• Attend and actively participate in staff meetings
• Travel as needed to cover other clinic locations 2-3 times per month

Qualifications

• Strong communication and customer service skills
• Attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Flexibility and reliability
• Prior experience in a medical office or healthcare setting preferred
• Familiarity with electronic health record (EHR) systems preferred
• Knowledge of insurance verification and billing processes preferred

Skills

• Proficient in managing phone calls and administrative tasks
• Excellent organizational and multitasking abilities

Additional Requirements

Travel to nearby clinic locations 2-3 times per month.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All qualified

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.