You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Pharmacy Technician to assist with the daily operations of various Pharmacy Department programs and projects. The role primarily includes making outbound calls to members, prescribers, and pharmacies for the Adherence program, supporting CMS required oversight processes, and ensuring compliance with regulatory standards. The position is in a call center environment with a schedule of Monday to Friday, 8:00 AM to 5:00 PM.

Responsibilities / Job Duties

• Assist with daily operations of Pharmacy Department programs and projects.
• Participate in audits for Plan and regulatory agencies.
• Make a high volume of outbound calls related to the Adherence program.
• Assist members in refilling medications and communicate with prescribers for additional refills.
• Draft routine reports and correspondence.
• Support CMS required oversight processes of PBM, including Rebates and Benefit reports.
• Respond to inquiries from physicians, members, and pharmacies regarding formulary and benefits.
• Retrieve accurate and timely drug information.
• Interact with contracted PBM for communications and resolving issues regarding medications.
• Make outbound calls to resolve prescription issues such as Prior Authorizations.
• Collaborate with internal departments for pharmacy-related issues.
• Ensure compliance with HIPAA by maintaining confidentiality of member information.
• Perform other duties as assigned.

Minimum Education and Experience Qualification Requirements

Education

• High School Diploma or GED

Qualifications

• Pharmacy Tech license required.
• 1 year of experience required.
• Preferred experience in Insurance, Call Center, Customer Service, or Retail.
• Certified Pharmacy Technician is preferred.

Experience

• Minimum 1 year of relevant experience is required.

Schedule / Shift

Monday – Friday, 8:00 AM – 5:00 PM

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.