You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Bilingual Spanish Customer Service Representative to join their dynamic team. The primary responsibilities of this role include increasing membership in the D-SNP program through direct sales and marketing to dual-eligible, Medicare/Medi-Cal recipients within the assigned service area. The position involves developing a sales network, generating leads, and supporting Medicare Sales Department activities and programs.
Responsibilities / Job Duties
- Increase membership in the D-SNP program through direct sales and marketing of Medicare products.
- Develop a sales network to generate leads and provide opportunities for outreach.
- Support Medicare Sales Department activities and programs.
Minimum Education and Experience Qualification Requirements
Education
- Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field.
- Possession within three months of hire and continued maintenance of a license to sell Accident and Health or Sickness insurance issued by the State of California Department of Insurance.
- Possession within three months of hire and continued maintenance of current AHIP certification.
Qualifications
- Bilingual (English/Spanish).
- Background in Medicare sales (2+ years) and knowledge of D-SNP or Medi Medi.
- Skilled in communicating complex products by simplifying information for diverse audiences.
- Experience using CRM tools, nurturing leads, and following up with potential members.
- A collaborative and professional communication style that builds productive relationships with potential members.
- Must live and reside in PST Time Zone.
Skills
- Bilingual in Spanish is required.
- Proficiency in customer relationship management tools.
- Strong communication and interpersonal skills.
Schedule / Shift
Mon-Fri 8a-5p PST
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
