You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Service Team Leader responsible for managing secondary insurance accounts across multiple payer types. This role involves handling complex secondary account follow-up, providing centralized claim denial routing and resolution, and supporting Business Services Office operations.
Key Responsibilities
- Manage secondary insurance accounts including Commercial, Medicare Advantage, Blue Cross, Workers’ Compensation, Auto, and other non-Medicare plans.
- Handle complex secondary account follow-up and provide claim denial routing and resolution.
- Assist with front desk coverage at the Business Services Office adhering to security protocols.
- Support the onboarding and development of new team members through training and shadowing.
- Utilize internal systems like Oracle, SharePoint, and the Patient Accounting System for daily tasks.
- Contribute to accounts receivable special projects as needed.
Qualifications
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Must be present on-site five days per week.
- A desire to learn and adapt in a continuous training environment.
- Recent college graduates (associate's or bachelor's) preferred.
- Prior experience in a business office, administrative, or healthcare setting preferred.
- Familiarity with revenue cycle or patient accounting environments is a plus.
Schedule/Shift
Monday - Friday, 8:30 AM - 5:00 PM
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status,
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
