You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated RN Clinical Coordinator to provide telephonic and digital patient support to individuals prescribed specialty medications for chronic or rare conditions. This full-time, on-site role involves patient education, therapy navigation, and coordination with healthcare providers, payers, and pharmacies.
Key Responsibilities
- Support patients through education regarding prescribed therapies and patient support program services.
- Engage with patients and caregivers via inbound and outbound calls and digital communication.
- Assist in navigating specialty medication access and insurance processes.
- Coordinate with healthcare providers, specialty pharmacies, and program partners.
- Follow clinical protocols, approved scripts, and program guidelines.
- Identify and escalate Adverse Events according to SOPs.
- Accurately document all patient interactions in program software systems.
- Participate in required company and client training programs.
- Collaborate with supervisors and teammates in a structured office environment.
Qualifications
- Registered Nurse (RN) with an active license in any U.S. state.
- Bachelor's Degree.
- Minimum 3 years of clinical healthcare experience (such as RN, LPN, CNA, MA, or other direct patient care roles).
Schedule/Shift
Mon-Fri 8:00 AM - 8:00 PM (40 hours can be scheduled within these shifts).
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Our client is committed to adhering to the highest standards of privacy and compliance, ensuring all patient interactions are conducted ethically and in accordance with established guidelines.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
