You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Medical Assistant for a cross-trained role focused on providing exceptional patient service while supporting both front office operations and clinical care. This position serves as a key liaison between patients, providers, and staff by coordinating patient flow, assisting physicians with clinical duties, and ensuring accurate scheduling, documentation, and financial processes in compliance with practice policies.

Key Responsibilities

• Greet patients professionally and ensure a welcoming, organized reception area.
• Answer and route phone calls efficiently; schedule appointments according to established guidelines.
• Verify patient demographics and insurance information; scan and index documentation into the practice management system.
• Explain appointment requirements, estimated charges, and financial responsibility to patients.
• Check patients in and out; collect payments at time of service, manage past-due balances, and arrange payment plans per policy.
• Post charges and payments accurately; balance daily transactions and prepare deposits.
• Maintain patient charts, prepare encounters, process medical records requests, and manage mail, faxes, and office supplies.
• Close the office daily according to protocol.
• Escort patients to exam rooms and prepare them for examinations or treatments.
• Obtain and document vital signs and patient histories.
• Assist physicians during exams and procedures as requested.
• Perform spirometry and other breathing tests as ordered.
• Conduct allergy prick and intradermal testing; administer allergy injections per physician-approved schedules.
• Monitor patients for adverse reactions following injections and assist with emergency response when needed.
• Call in prescriptions as directed by providers.
• Maintain clinical supplies, medications, and emergency equipment.
• Provide patient education as appropriate and document care in the medical record.
• Maintain patient confidentiality and comply with HIPAA and compliance standards.
• Participate in anaphylaxis drills and assist with patient flow monitoring.
• Attend staff meetings and complete required training (CPR, OSHA, HIPAA, Compliance, Information Security).
• Maintain proficiency in practice management and electronic medical record systems.
• Perform other duties as assigned by the Practice Manager.

Qualifications

• High school diploma required
• Minimum of 1 year of experience in a medical office
• Proven ability to collect payments, balance a cash drawer, and handle financial conversations professionally
• Working knowledge of medical terminology, scheduling, and insurance processes
• Experience with electronic health records and practice management systems (GE Centricity a plus)
• Strong multitasking, communication, and organizational skills
• Ability to remain calm and professional in fast-paced or stressful situations
• Neat, professional appearance; bilingual skills a plus

Skills

• Proficiency in practice management and EMR software (Athena Health is a plus), email, and internet applications.
• Strong written and verbal communication skills; ability to handle conflict and challenging situations with professional composure.
• Ability to perform multiple tasks simultaneously with accuracy; neat and professional appearance.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.