Job Title: Community Outreach Specialist
Locations: Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
***home based will be around one of these locations, however, you must be open to traveling to anyone of these locations as needed for community events
Pay: 34-36/hr
Start Date: ASAP
Hours: 9am-5pm, M-F 40 hours
***Must have a reliable car to get around, cannot take public transportation***
Overview:
We are seeking a dynamic, community focused individual to lead outreach and engagement efforts across the Hudson Valley region. This is a field-based role that requires a self-starter who can independently plan, execute, and follow up on outreach initiatives.
As an organization focused on engagement and outcomes, we leverage nutrition services to re-engage Medicaid members, screen for health related social needs, and connect individuals to critical community resources to improve overall outcomes. In this role, you will serve as a key connector between Medicaid members, healthcare partners, and community based organizations, helping expand access to services and strengthen community partnerships.
Key Responsibilities:
- Develop and maintain strong relationships with community partners, including FQHCs, clinics, CBOs, providers, and referral sources
- Drive referral generation and build sustainable partner pipelines through strategic outreach and relationship management
- Plan, coordinate, and execute community events, workshops, and in-servicing sessions with CBOs, FQHCs, and provider partners
- Serve as a key point of contact interfacing with clinics, care managers, referral coordinators, and community organizations
- Own responsibility for generating referrals through community education, outreach, and engagement efforts
- Educate Medicaid members and community partners on available programs, including eligibility and enrollment processes
- Represent the organization in the field to increase awareness, engagement, and program participation
- Collaborate with internal teams to align outreach strategies with organizational and statewide initiatives
- Identify opportunities to expand partnerships and enhance program reach and effectiveness
- Track, analyze, and report on outreach activity, referral trends, and program performance metrics
Qualifications:
- 1–2+ years of experience in community outreach, healthcare navigation, public health, or a related field
- Preferred experience working with Medicaid populations, FQHCs, CBOs, and referral generation initiatives
- Strong understanding of community engagement within healthcare or social services environments
- Excellent communication, relationship building, and organizational skills
- Ability to work independently in a field based role, with strong planning, execution, and follow up capabilities
- Proficiency in Microsoft Office or Google Workspace; CRM experience is a plus
- Bachelor’s degree in public health, social work, or a related field preferred (or equivalent experience)
- Flexibility to work occasional evenings or weekends for events
What You’ll Bring:
- A proactive, solutions oriented mindset with strong problem solving abilities
- A passion for community engagement and improving outcomes for Medicaid populations
- The ability to build trust and foster meaningful relationships across diverse communities
- Strong ownership mentality with the ability to drive initiatives from planning through execution
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Care Management division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, access and handling of patient medical records, providing medical care inside a patient’s residential address, driving, prescription and other drug access and administration, and working with vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
