You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Referral Coordinator (Remote)

Pay Rate: $21.64 per hour

Schedule: Flexible 8-hour shift within the window of 7:00 AM – 6:00 PM MST

Location: Remote

Position Overview

We are seeking a detail-oriented and tech-savvy Referral Coordinator to join our team. In this role, you will manage the "front-end" referral process, primarily supporting VA Dallas (70% of volume) along with several other states. You will be responsible for high-volume data entry and processing within Salesforce and other specialized medical systems, ensuring veterans receive timely access to the care they need.

Key Responsibilities

• Referral Processing: Manage a high volume of incoming referrals across multiple systems and workflows with speed and precision.
• Data Integrity: Review, enter, and validate referral information to ensure 100% accuracy and completeness.
• Strategic Routing: Identify the appropriate pathway for each referral based on established clinical and administrative guidelines.
• Quality Control: Proactively flag incomplete or incorrect information for follow-up to prevent delays in care.
• Compliance: Maintain strict adherence to standardized workflows and production targets while handling sensitive Protected Health Information (PHI).

Required Qualifications

• Experience: At least 1 year of professional experience specifically in Medical Referrals.
• Technical Skills: Strong proficiency in high-volume data entry and general "tech-savviness."
• Soft Skills: Exceptional critical thinking and problem-solving abilities; must be highly efficient and detail-oriented.

Preferred Skills & Experience

• VA Systems: Experience with VA-specific software, particularly HSRM.
• Platform Expertise: Prior experience using Salesforce and various EMR/EHR systems.
• Specialized Knowledge: Background in Behavioral Health or processing sensitive clinical documentation.
• Remote Ready: Previous experience successfully working in a remote environment.

Important Note: Due to the nature of this role, you will frequently encounter sensitive information, including clinical notes regarding Sexual Assault (SA) and other behavioral health crises. Candidates must be able to process this information professionally without being personally triggered by sensitive medical content.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

This position is subject to compliance with state and federal laws, including the Fair Labor Standards Act (FLSA).

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

• 
   

  You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

  Referral Coordinator (Remote)

  Pay Rate: $21.64 per hour

  Schedule: Flexible 8-hour shift within the window of 7:00 AM – 6:00 PM MST

  Location: Remote

  Position Overview

  We are seeking a detail-oriented and tech-savvy Referral Coordinator to join our team. In this role, you will manage the "front-end" referral process, primarily supporting VA Dallas (70% of volume) along with several other states. You will be responsible for high-volume data entry and processing within Salesforce and other specialized medical systems, ensuring veterans receive timely access to the care they need.

  Key Responsibilities

• Referral Processing: Manage a high volume of incoming referrals across multiple systems and workflows with speed and precision.
• Data Integrity: Review, enter, and validate referral information to ensure 100% accuracy and completeness.
• Strategic Routing: Identify the appropriate pathway for each referral based on established clinical and administrative guidelines.
• Quality Control: Proactively flag incomplete or incorrect information for follow-up to prevent delays in care.
• Compliance: Maintain strict adherence to standardized workflows and production targets while handling sensitive Protected Health Information (PHI).

• Required Qualifications

• Experience: At least 1 year of professional experience specifically in Medical Referrals.
• Technical Skills: Strong proficiency in high-volume data entry and general "tech-savviness."
• Soft Skills: Exceptional critical thinking and problem-solving abilities; must be highly efficient and detail-oriented.

• Preferred Skills & Experience

• VA Systems: Experience with VA-specific software, particularly HSRM.
• Platform Expertise: Prior experience using Salesforce and various EMR/EHR systems.
• Specialized Knowledge: Background in Behavioral Health or processing sensitive clinical documentation.
• Remote Ready: Previous experience successfully working in a remote environment.

• Important Note: Due to the nature of this role, you will frequently encounter sensitive information, including clinical notes regarding Sexual Assault (SA) and other behavioral health crises. Candidates must be able to process this information professionally without being personally triggered by sensitive medical content.

  Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

• Required Employment / Compliance Language

  This position is subject to compliance with state and federal laws, including the Fair Labor Standards Act (FLSA).

  ^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

  Medix Overview:

  With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

  ^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.