You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a dedicated Financial Counselor to manage financial clearance and ensure data integrity for registered accounts. The role involves coordinating with case management, securing necessary authorizations, and serving as a liaison for patient financial matters. Additional responsibilities include maintaining accurate revenue cycle documentation and providing support for diverse patient populations.

Responsibilities / Job Duties

• Manage the end-to-end verification of insurance benefits, ensuring accuracy of payer sources and billing data.
• Coordinate with Case Management and Utilization Review teams to secure necessary authorizations and reference numbers.
• Identify patient financial responsibility and counsel patients on non-covered services.
• Maintain comprehensive account notes to prevent claim denials.
• Serve as a primary point of contact for patient intake and necessary consents.

Minimum Education and Experience Qualification Requirements

Education

• High School Diploma or equivalent required.
• CPAT certification or relevant college coursework is highly preferred.

Qualifications

• Minimum 2 years of experience in healthcare revenue cycle, insurance verification, or a physician’s office/admissions setting.
• Strong proficiency in patient accounting systems, medical terminology, and complex insurance payer structures.
• Must be able to obtain and maintain required regional safety and workplace conduct certifications within 30 days of hire.
• Exceptional interpersonal skills with proven ability to collaborate and maintain patient confidentiality.

Skills

• Bilingual: English/Spanish or English/Armenian is preferred.
• Meditech EMR experience is a plus.

Schedule / Shift

Mon - Fri, 9:00am - 5:30pm

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Employment is contingent upon adherence to Medix's policies and procedures, including passing required safety and compliance trainings specific to the job location in California.

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.