Job Summary

Our client is seeking a Managed Care Coordinator responsible for engaging with provider offices, understanding the geographical needs of LA County, and supporting managed care projects. The role involves a significant amount of research, outreach through phone calls and letters, and data entry, with the goal of securing provider interest and facility placements.

Responsibilities / Job Duties

• Engage comfortably with provider's offices through phone calls and correspondence.
• Analyze geographical aspects of LA County for effective provider placement.
• Conduct research, including internet searches and follow-ups, to identify potential providers.
• Assist with file storage, scanning, binder preparation, and organization of confidential files.
• Support managed care projects and meetings.
• Assist with research projects and surveys.
• Perform data entry and research for various projects.
• Prepare and run routine managed care department reports.
• Handle additional projects or responsibilities as assigned.

Minimum Education and Experience Qualification Requirements

Qualifications

• Comfortable with outbound calling in a pre-sales context.
• At least 1-2 years of relevant healthcare experience.
• Familiarity with the LA area geography and the ability to utilize tools to understand it.
• Experience calling into provider offices and previous work in sales or pre-sales, particularly in healthcare, is preferred.

Schedule / Shift

Work hours are Monday to Friday, from 8:00 AM to 4:30 PM or 5:00 PM. The role requires full-time on-site presence during training, transitioning to a hybrid model (3 days on-site, 2 days remote) after 3-6 months. Candidates must be comfortable using an app on their phone for making calls in a hybrid environment.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language

Medix is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at Medix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex

^*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

^*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients