You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking an experienced Insurance Verification Representative who will play a vital role in managing patient schedules and pre-registration processes, ensuring both patient and physician satisfaction. The primary responsibility is to handle insurance verification with a strong focus on facilitating outpatient services, aligning with institutional standards.
Key Responsibilities
- Professionally interview and schedule patients for outpatient services, including pre-registration.
- Coordinate patient schedules to maximize patient and physician satisfaction.
- Communicate patient instructions, physician order requirements, and authorization needs to relevant parties.
- Maintain scheduling and pre-registration accuracy according to department standards.
- Create estimates for patient financial responsibility and collect applicable payments.
- Initiate processes to ensure compliance with hospital financial policies and handle complex cases appropriately.
Qualifications
- 2+ years of healthcare experience, with a preference for backgrounds in Insurance Verification or Radiology Scheduling.
- Advanced knowledge of PPO/HMO/Government payers and specific authorization nuances in Radiology.
- Proficiency in managing high-volume call centers with professionalism.
- Technical literacy, including medical terminology and EMR systems.
- Expertise in ICD-9/ICD-10 coding is preferred.
- Prior experience within a dedicated Radiology Center is advantageous.
Skills
- Technical proficiency in Medical Terminology and EMR systems.
- Excellent communication and customer service skills.
Additional Requirements
- Schedule: Monday to Friday, 8:30 AM - 5:00 PM.
- Motivational incentives available based on performance metrics.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
